FREQUENTLY ASKED QUESTIONS
Yes, most of our footwear is pre-owned and carefully inspected before listing. Each product page notes the item's actual condition — including any visible wear, creasing, or sole marks — along with clear photos, so you know exactly what you're getting before you order.
Each listing shows the exact UK/US size of that specific pair. Since most items are single-unit stock, we recommend checking the size carefully before ordering, as exchanges depend on whether a replacement size is available.
Yes, you can request a return or exchange within a few days of delivery, as long as the item is unworn and in the same condition it arrived in. Since many pairs are one-of-a-kind, exchanges depend on stock availability — if we don't have your size, we'll offer a refund or store credit instead.
Yes, orders above a set amount qualify for free shipping, shown at checkout. Orders below that threshold have a small flat delivery charge added automatically.
